DeWalt Charger problems

I wonder if anyone can help me. I have a De Walt drill, DE9116. There is a fuse buried inside the charger, impossible to get at it, and if I have to buy another charger it’s 40 quid. It seems impossible to talk to anyone at De Walt;, they have a very odd message system which I filled in but no reply. I cant believe I am the only one who has had this problem, but what to do about it? Has anyone cracked it?

There seem to be some items on YouTube that might help

There was also a recall- here in the US on some chargers:

https://www.cpsc.gov/Recalls/2000/cpsc-dewalt-industrial-tool-co-announce-recall-of-battery-chargers

I also spotted these links:

http://www.dslreports.com/forum/r24595563-DeWalt-18V-Battery-Charger-circuit-board-help

Thank you so much for this info. It’s a stupid place to have a fuse - if it were on the outside it would be so simple. The guy who moved it outside had the right idea but i don’t have that part to copy him.

Now, I definitely have a dead fuse but I am not an electrician. Do you have a means to talk to anyone at this company. I use the thing rarely and I don’t think it is good enough. I am ready to ask them to fix it or send me another unit.

‘Don’t ask, Don’t get’
Cheers,
Ashley.